Effective Date: February  1, 2026
 
At Sis & Her Club, we are committed to providing high-quality services and experiences. Due to the nature of beauty and self-care services, all sales are subject to the following Refund Policy.
 
By purchasing a membership or booking services, you agree to this policy.
1. Membership Fees

• All membership fees are non-refundable

• No refunds will be issued for partially used months

• No refunds will be issued for unused services

• Memberships are non-transferable between individuals

2. Unused Services

• Unused services are not refundable

• Services may roll over for up to 3 months only if membership remains active

• Expired services cannot be refunded or reinstated

3. Add-On Services

• Add-ons are charged at the time of service

• Once an add-on service is performed, it is non-refundable

• Deposits for add-ons are non-refundable but may be applied to rescheduled appointments (with proper notice)

4. Deposits

• Deposits secure your appointment time

• Deposits are non-refundable

• Deposits may be applied to a rescheduled appointment with proper notice (minimum 24 hours)

5. Cancellations & No-Shows

• Failure to provide proper cancellation notice may result in forfeited payments

• No-call/no-shows are non-refundable

• Rebooking fees may apply after a no-call/no-show

6. Dissatisfaction with Services
Client satisfaction matters to us. If you are unhappy:

• Notify us within 48 hours of your service

• We may offer a correction or adjustment when appropriate

• Refunds will not be issued for completed services

7. Prepaid Packages & Promotions

• Promotional services and discounted packages are final sale

• No refunds or exchanges on promotional offers

8. Gift Cards

• Gift cards are non-refundable

• Gift cards cannot be redeemed for cash

• Lost or stolen gift cards are not replaceable
   

9. Policy Agreement
By booking or purchasing, you acknowledge and agree to this Refund Policy.

10. Contact

For questions, contact:
Sis & Her Club
sisandhertips@gmail.com
(317)507-8930